Notice under the Act on Specified Commercial Transactions
Last updated: October 2, 2026
The following is disclosed under Japan's Act on Specified Commercial Transactions.
| Seller | nextクリエイティブ合同会社 |
|---|---|
| Managing supervisor | Yoshimi Shimizu |
| Corporate number | 4290003016408 |
| Address | Tenjin Pinecrest 719, 2-3-10 Tenjin, Chuo-ku, Fukuoka 810-0001, Japan |
| Phone | +81 90-3292-6899 (weekdays 10:00–18:00 JST). Email is preferred for inquiries. |
| info@figuro.jp | |
| Store URL | https://figuro.jp |
| Price | Shown tax-included on each product page (from ¥6,980 for unpainted size S; varies by size, finish (unpainted / full colour), edition and options such as engraving (+¥500)). AI-customization credits are priced on the purchase screen. |
| Additional fees | Shipping: flat ¥880 within Japan. No payment fees. |
| Payment methods | Credit card (Visa, Mastercard, JCB, American Express), Apple Pay, Google Pay, konbini |
| Payment timing | At order confirmation (after you have checked the preview image). Konbini payments are due by the stated deadline. |
| Delivery time | Shipped by the estimated delivery date shown on the order screen (calculated from the production queue at the time of order), which is also stated in your confirmation email. Credits are available immediately after payment. |
| Returns / exchanges / cancellation | As made-to-order items, we cannot accept returns, exchanges or cancellations for customer convenience once payment is complete. Defects or shipping damage reported with photos within 7 days of arrival are remade free of charge (we cover shipping; refunded if a remake is not possible). Figures matching the 3D model you approved cannot be returned for 3D-printing characteristics such as layer lines or slight colour differences, or for reasons of impression or taste. Credits are digital and cannot be returned or refunded after purchase (valid for 6 months from purchase). |
| Receipts | Download a receipt (addressee of your choice, printable/PDF) from each order in My Account. |
| Quantity limits | To maintain quality, monthly production is limited and accepted first-come, first-served. |
| Other | AI-generated previews are free. By using the service you agree to our Terms, Privacy Policy and AI generation consent. |
This English text is a convenience translation; the Japanese version prevails.
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