Couples, families, pets — custom orders
Regular orders are one person or one pet per figure. Everything else is handled here. Send photos and your wishes — we reply with a quote and lead time within 1–2 business days (free).
Phone: +81 90-3292-6899 (weekdays 10:00–18:00 JST) · Email: info@figuro.jp
What we can make
Two figures on one base — for weddings, anniversaries and welcome tables.
Three or more family members together as one keepsake.
You with your dog or cat — or two or more pets.
Milestone gifts, corporate novelties and bulk orders for teams or events.
Also: larger sizes, special poses or props, a base-free figure — just ask.
How it works
- 1Send photos & wishes
Use the form below — just the number of figures, size and when you need it.
- 2Quote & lead time
We email you within 1–2 business days (free).
- 3Check the 3D model
We send the 3D model before printing.
- 4Made & delivered
Made as approved and shipped to you or to the recipient.
Price guide
Custom orders are quoted each time. Below are regular single-figure prices (tax incl., with base). Multiple figures, shared bases and special finishes are quoted from these.
Request a free quote
Fill in what you know — we'll ask about anything missing.
We use what you submit only to respond to your request. See our Privacy Policy for details.
FAQ
How much does it cost?
It depends on the number of figures, size, base and finish, so we quote each order. Quotes are free. The table below shows regular single-figure prices as a guide.
Just one pet?
One pet or one person alone can be ordered directly on the site — no custom order needed.
How many photos do I need?
One clear, front-facing photo per person or pet. You can attach up to 3 reference photos in the form.
Can I return it or get a refund?
Custom orders are made to order too. Once you accept the quote and pay, we can't accept returns, refunds or cancellations for customer convenience, impression or taste (you can check the 3D model before printing). Only real defects such as a manufacturing fault or shipping damage, reported within 7 days of arrival, are remade free of charge. See Shipping & returns for details.
What happens to my photos?
They are used only for the quote and production, and deleted within 90 days after we finish.